RAILWAY INDUSTRY DISPUTE RESOLUTION RULES:
OVERVIEW
(This note
does not form part of the RIDR Rules, and is not exhaustive).
1. Application of the RIDR Rules
1.1 The Railway Industry Dispute Resolute (RIDR)
Rules are a set of procedures into which Industry Parties may buy. Any given contract can provide that disputes
arising under it will be resolved by one or more of the mechanisms provided for
in the RIDR Rules -
·
RIDR
Committee hearing
·
Mediation
·
Arbitration
·
Expert
Determination.
Hearings by the RIDR
Committee are arranged by the Secretary to the RIDR Committee. The arrangement and facilitation of
mediation, arbitration or expert determination is overseen on behalf of the
railway industry by the RIDR Disputes Secretary. This service is normally free to Industry Parties, except that
the fees and expenses of a mediator, arbitrator or independent expert will be
payable by the parties to the dispute.
1.2 An Industry Party is any person -
·
who
is licensed to operate railway assets, or
·
who
is an Infrastructure (Maintenance) Contractor who has requested to be an
Industry Party, or
·
who
has requested to be, and the RIDR Council has agreed should be, an Industry
Party.
1.3 Which method of resolution should be used
by parties to a dispute is determined by the contract between the parties or by
informal agreement between them at the time.
It is not determined by the RIDR
Rules.
The Rules may be used to
resolve a dispute between an Industry Party and another person provided that
the latter agrees.
2. Aim of the RIDR
Rules
The aim of the RIDR Rules is
to resolve disputes within the railway industry in a manner which satisfies
those involved as to its fairness, while keeping costs to a minimum and
avoiding unnecessary delay.
While all the mechanisms
provided for in the Rules will be quicker and cheaper than litigation through
the courts, they offer differing advantages.
Parties to a dispute which is heard by the Committee effectively have to
pay nothing for the services of the Committee and its staff, and know that
their case will be considered judicially by experienced and respected railway
professionals. A Committee hearing is
in essence a negotiation between the parties facilitated by the Committee; if
the parties are unable to reach agreement, the Committee Chairman will normally
give a written ruling which will be based on his understanding of the law. Mediation presupposes that the parties want
to reach a resolution, but need help in doing so fairly. Expert determination provides for one
individual accepted by the parties to a dispute to reach a decision taking
account both of his own knowledge and of arguments put forward by the parties,
while arbitration is a judicial process where the award is final and binding
except in very rare circumstances, and can be registered as a judgement on
application to the court and enforced in the same way. Mediators, independent experts and arbitrators
normally charge fees based on an hourly or per diem rate; if the proceedings
take place in the Committee’s offices, the latter will normally be provided
free of charge.
3. The RIDR Council
3.1 The RIDR Rules provide for the election
of two bodies - the RIDR Council for ‘parliamentary’ issues, and the RIDR
Committee for ‘judicial’ matters.
The RIDR Council exercises five responsibilities -
·
appointment
or dismissal of the Chairman of the RIDR Committee, and of any Vice-Chairman;
·
appointment
or dismissal of the RIDR Disputes Secretary, who may be the same person as the
Committee Secretary; this appointment, as it deals with arbitration in which
they may be involved, is subject to the approval of the Regulator and the
Strategic Rail Authority;
·
overseeing
the proper discharge of the RIDR Rules;
·
changing
the RIDR Rules;
·
endorsing
requests from non-licensed companies (other than Infrastructure Maintenance
Contractors) who wish to become Industry Parties.
It should therefore need to
meet only infrequently.
3.2 The RIDR Council comprises eleven
members, one of whom will be appointed Chairman.
The eleven members comprise
the seven members of the Class Representatives’ Committee, namely those
representing -
|
·
Network Rail |
2 |
|
·
Franchise Passenger Train Operators |
3 |
|
·
Non-franchise Passenger Train Operators |
1 |
|
·
Non-passenger Operators |
2 |
|
plus three
specifically elected members, representing - |
|
|
·
Infrastructure (Maintenance) Contractors* |
2 |
|
·
Other Industry Parties |
1 |
Each RIDR Council member may
appoint an alternate.
3.3 The quorum for a meeting is eight Council members; subject to unanimous agreement, decisions may be taken by postal vote without the need for a meeting. Decisions require at least eight votes.
3.4 Any Industry Party may require a meeting
of the RIDR Council to be held within 28 days.
*: The Rules
will be amended in due course to delete the word “Maintenance” to recognise
changes to the infrastructure maintenance regime.
4. The RIDR Committee
4.1 The RIDR Committee determines on disputes
placed before it and undertakes other tasks mandated to it, such as the
biennial review of the operation of the Claims Allocation and Handling
Agreement (CAHA).
4.2 The RIDR Committee comprises five
members, with an independent Chairman and a Committee Secretary. Each of the five members appoints an
alternate member.
The five members comprise -
·
1
nominated by Network Rail
·
1
elected by Franchised Passenger Train Operators;
·
1
elected by Non-franchised Passenger Train Operators;
·
1
elected by Non-passenger Train Operators;
·
1
elected by Infrastructure (Maintenance) Contractors*.
Members serve
for up to a fixed two year period, and may be re-elected.
4.3 The Committee Secretary is appointed by the Committee
Chairman, and may be the same person as the RIDR Disputes Secretary.
*: The Rules
will be amended in due course to delete the word “Maintenance” to recognise
changes to the infrastructure maintenance regime.
5. Funding
The RIDR Council and
Committee are funded by Industry Parties.
Those who have been licensed by the Regulator contribute pro rata to
their licence fees, while Infrastructure Maintenance Contractors and those who
are unlicensed contribute an annual amount which the Committee decides to be
‘fair and reasonable’.
6. Mixed Disputes
Mixed access and non-access
disputes are directed to the RIDR Committee, who may refer those dealing
substantially with access issues to the Access Dispute Resolution Committee.
7. RIDR Committee Hearing
7.1 A separate document - “Procedural Rules for the Resolution of
Disputes by the Committee” - sets out the full process for a Committee hearing.
7.2 Any Industry Party referring a dispute to the Committee should
discuss the process with the Committee Secretary and then serve a written
notice of reference on the Committee Secretary and on every other party to the
dispute.
Parties to a dispute will normally submit a joint
Statement of Agreed and Disputed Facts and separate submissions detailing their
position and arguments, backed by copies of documents agreed to be
relevant. The dispute hearing will be
based on this documentation, the time for oral representations being limited.
The RIDR Rules set out a
timescale for various actions, but in practice this will depend on the
complexity of the issues in dispute, the number of parties to the dispute, the
need for expert advice and the ability to diary an agreed date for the hearing.
7.3 Each party to a dispute may be
represented by one officer or employee or, with the Chairman’s agreement, by an
adviser. This representative may be
accompanied by his insurer’s representative and/or by technical experts and/or,
with the Chairman’s agreement, by a person who is legally qualified, none of
whom may address the Committee without the Chairman’s permission.
A
representative of the Registrar, responsible for discharging certain duties
under CAHA, may attend that part of the meeting where the allocation of third
party liability is considered.
7.4 The Chairman may appoint an independent
technical or legal adviser, provided that parties to the dispute agree to meet
the cost, if appropriate placing a limit thereon.
7.5 The Committee members, plus one representative
of each of the parties to the dispute, will seek to reach a decision on the
dispute or any part of it that is either unanimous, or with no dissenting
votes.
If such an outcome is not
possible the Chairman may -
·
make
a ruling on the dispute or any part of it that has not been agreed, which will
be based on his understanding of the law;
·
on
one occasion, adjourn the hearing to enable parties to the dispute to provide
further information; or
·
declare
the dispute not to be resolved, in which case the parties to the dispute may
agree to refer it to mediation, take it to arbitration, or seek to resolve it
in some other way.
The Committee, or its
Chairman, in ruling on the dispute may make orders requiring one party to make
a payment to another, with or without
damages and/or interest, or requiring one party to take, or refrain from
taking, specified action within a certain time.
7.6 The Committee’s decision is binding on
the parties; the Chairman’s ruling is binding unless one or more of the parties
gives notice of appeal against it within 28 days. However a party unsuccessfully appealing against the Chairman’s
ruling (by going to arbitration) may
have to pay the costs of such arbitration; if the appeal is in respect of a
dispute involving less than £7,500, and not having a substantial effect on its
business, the party is likely to have to pay the costs of arbitration whether
it wins or loses.
7.7 The parties to a dispute will not pay the
attributable costs of the Committee or of any other party to the dispute unless
-
·
the
case of that party was so lacking in merit that the matter should not have been
referred to the Committee, or
·
the
conduct of that party before or during the hearing was such as to justify its
having to pay the costs.
8. Mediation
8.1 Mediation is a private dispute resolution
process where a neutral facilitator helps the parties involved to reach an
agreed settlement. Mediation
presupposes that the parties genuinely want to reach agreement but have been
unable to agree on a fair way of doing so.
8.2 The RIDR Disputes Secretary will agree
with the parties involved an acceptable mediator; in the absence of such
agreement within 21 days he will select one from the register of mediators he
maintains.
The mediator may require a
summary of the dispute and their contentions relating thereto from each
party. Two representatives of each
party, one of whom must have decision-making authority, will meet the mediator,
separately if he sees fit.
8.3 The mediator will encourage agreement by
discussion, and may contribute his own views.
The parties may meet more than once but, other than by agreement, only
within 35 days of the mediator’s appointment.
If the parties have not
agreed within seven days of the final meeting the mediator may advise them of
his views on a fair settlement, or on the likely outcome if the dispute were to
be referred to arbitration. Parties are
not bound to accept this advice.
All proceedings and
documents are confidential and without prejudice.
9. Arbitration
9.1 Arbitration is the process closest to
court proceedings and the only method of Alternative Dispute Resolution which
can result in an award being registered as a judgement, and enforced as such,
on application to the High Court.
Arbitrations are conducted in accordance with statute law, principally
the Arbitration Act 1996.
9.2 The RIDR Disputes Secretary will agree
with the parties involved an acceptable arbitrator; in the absence of such
agreement within 21 days, he will select one from the register of arbitrators
he maintains.
The
arbitration procedure will be laid down by the arbitrator following the views
of the parties but, unless he orders otherwise, for example in the case of a
complex dispute, an agreed timetable will apply aimed at an award within
fourteen weeks of the arbitrator’s appointment.
9.3 At the arbitration hearing parties may be
legally represented and witnesses cross-examined under oath. There will be no opening oral submissions,
but either written closing submissions or oral closing submissions of up to 20
minutes each.
9.4 The
arbitration award is final and binding; it may include an order requiring one
party to make a payment to another, with or without damages and/or interest, or requiring one party to take, or
refrain from taking, specified action within a certain time.
The
arbitrator may order any party to pay all or part of the costs of any other
party or of the arbitration. Where an
applicant challenges a determination of the RIDR Committee Chairman and the
arbitrator reaches a decision no more favourable to the applicant or, if the
appeal is in respect of a dispute involving less the £7,500 and not having a
substantial effect on its business, he may require the applicant to pay all the
other party’s costs.
9.5 The only appeal against an arbitration
award is on a point of law, and only if the court gives leave; the award can be
registered as a judgement on application to the court, and enforced in the same
way as a judgement.
10. Expert Determination
10.1 Expert determination is a process whereby
the parties agree to be bound by the decision of an independent third party who
has expert knowledge of the subject matter of the dispute. The independent expert will take account of
evidence and arguments put forward by
the parties, but may also rely on his own existing knowledge and expertise to
come to a decision.
10.2 Any dispute which the parties have agreed
should be settled by expert determination will be determined by an independent
expert agreed between the parties or appointed by the RIDR Disputes Secretary
according to the same arrangements as those outlined above for arbitration,
except that the timetable is shorter.
The determination will normally be binding, but is not enforceable by a
court.
11. Case Law and Process
Reports
11.1 The intention of the RIDR Rules is that
Industry Parties should have access to case law which may help them to resolve
a potential dispute themselves without invoking the formal procedure.
11.2 Except in the case of mediation, the
outcome of which is confidential between the parties, the Secretary to the RIDR
Committee or the RIDR Disputes Secretary as appropriate will circulate to each
Industry Party either a copy of the determination, ruling or award, a summary
thereof or, if the parties have reached a negotiated settlement, the rationale
behind it. The latter documents will be
agreed with the parties before circulation.
Such a copy, summary or rationale in respect of a dispute to which a licence
holder was party will also be sent to the Regulator.
Any party to the dispute in question
may apply to the Chairman of the RIDR Committee for confidentiality of such
determination, ruling or award on the grounds that publication would affect the
interests of that party to an extent that would outweigh those of the railway
industry as a whole.
11.3 In order to help Industry Parties in the
conduct of any future dispute with which they may become involved, the
Secretary to the RIDR Committee or the RIDR Disputes Secretary as appropriate
may compile a Process Report for circulation to Industry Parties on the
procedural aspects of any dispute, including recommendations on how best to
approach any future claim or proceedings.
Parties who are the subject of such a Process Report will not normally
be named.
12. Further
information is shown in the following documents available from the Secretary to
the RIDR Committee or on the Committee’s website (www.ridr.co.uk):
·
Alternative
Dispute Resolution in the Railway Industry (together with a Flow Chart showing
how a dispute is dealt with);
·
RIDR
Rules;
·
Procedural
Rules for the Resolution of Disputes by the RIDR Committee;
·
A
Guide to Parties to a Dispute referred to the RIDR Committee;
·
A
Guide to Parties to a Dispute referred to Mediation under the RIDR Rules;
·
RIDR
Rules: Expert Determination (an
exposition of the Rules governing Expert Determination);
·
A
Guide to Parties to a Dispute referred to Arbitration under the RIDR Rules;
·
A
Guide to Parties to a Dispute referred to Expert Determination under the RIDR
Rules;
·
Procedure
for Property Disputes within the Railway Industry;
·
A
Guide to Parties to a Property Dispute within the Railway Industry;
·
A
Guide to the Preparation of a Statement of Agreed Facts;
·
RIDR
Rules: Guidance to Witnesses.
13. John Gott is Secretary to the RIDR
Committee and RIDR Disputes Secretary.
His address is:
John Gott
Central House
14 Upper Woburn Place
London WC1H 0HY
|
Phone: |
020 755 0602 |
|
Fax: |
020 755 0603 |
|
E-mail: |
sec@ridr.co.uk |
|
Website: |
www.ridr.co.uk |
Any Industry Party or other
person is welcome to approach the Committee Secretary to discuss informally the
RIDR Rules and their operation.
April 2006